Terms of Service

Este es un resumen corto de nuestros avisos legales. Los textos completos en inglés están abajo. Si este resumen y el texto en inglés no coinciden, vale el texto en inglés.

• Log80 es una herramienta privada de Laundee LLC para adultos de 19 a 64 años. No somos Medicaid ni una agencia del gobierno, y no decidimos sus beneficios.
• Comerciante: Laundee LLC es un comerciante que ofrece servicios digitales comerciales (Log80). Puede escribirnos a hello@log80.com o support@log80.com. Si usted vive en el Espacio Económico Europeo o en el Reino Unido, las leyes de protección al consumidor de allí pueden darle derechos que estos avisos no pueden quitar.
• No damos asesoría legal, médica ni de impuestos. Las reglas cambian y son diferentes en cada estado. Confirme siempre con la oficina de Medicaid de su estado.
• Usted es responsable de lo que registra y reporta. Revise cada reporte antes de entregarlo y guarde sus propias copias.
• Nunca vendemos sus horas, actividades, notas, pagos opcionales, fotos o archivos de comprobante, lugares guardados, reportes ni la situación que usted elija en la configuración (como un embarazo o una condición médica), y nunca los enviamos a anunciantes. El personal de apoyo autorizado de Log80 tiene acceso a sus fotos o archivos de comprobante, pagos y lugares guardados, y según nuestras reglas solo puede verlos cuando hace falta para ayudar con su cuenta, dar soporte o atender un pedido legal.
• Herramientas de anuncios y análisis (Meta, Google, TikTok y, solo en las páginas públicas de nuestro sitio web, Microsoft Clarity, que graba cómo las personas se desplazan y tocan en nuestras páginas públicas, con todo el texto en pantalla y lo que usted escribe oculto): solo funcionan si usted dice que sí. Si dice que sí, pueden saber que alguien visitó o se registró en Log80 (una herramienta para personas con requisitos de trabajo de Medicaid), además de la dirección web (URL) de la página pública y datos del dispositivo como su dirección IP, pero nunca reciben sus horas, notas, reportes ni datos de salud. Para decir que no o cambiar de opinión en cualquier momento, use Your Privacy Choices o Mi cuenta (Account) → Privacidad. También respetamos la señal Global Privacy Control.
• Para eliminar su cuenta y sus datos: vaya a Mi cuenta (Account) y elija Eliminar cuenta (Delete account), en la web o en la app, o escriba a privacy@log80.com.
• Disputas: la mayoría se resuelven por arbitraje individual (American Arbitration Association), no en un tribunal. Usted renuncia a un jurado y a demandas colectivas, y cualquier reclamo debe presentarse dentro de 1 año. Puede usar el tribunal de reclamos menores. Puede excluirse del arbitraje si escribe a hello@log80.com dentro de los 30 días después de crear su cuenta (Términos de servicio, sección 16).
• Límite de responsabilidad: hasta donde lo permita la ley, nuestra responsabilidad total es como máximo lo que usted nos pagó en los últimos 12 meses o US $50, lo que sea mayor (Términos de servicio, sección 10).
• Horas que registra o reporta: Laundee LLC y Log80 no son responsables, y no pueden ser responsabilizados, si las horas que usted registra o reporta no son aceptadas, aprobadas o verificadas por su estado, su agencia de Medicaid, un plan de cuidado administrado o un trabajador de casos. Solo esas oficinas deciden qué aceptan.
• Sus beneficios de Medicaid: Laundee LLC y Log80 no son responsables de asegurar que usted tenga Medicaid, sea elegible, califique o pueda seguir recibiendo los beneficios de salud de Medicaid que da su estado (ni ningún otro beneficio). Las decisiones de elegibilidad y cobertura las toma solo el estado. Esto no es asesoría legal.
• Preguntas: privacy@log80.com (privacidad) o hello@log80.com (todo lo demás).

No todas estas páginas traducidas han sido revisadas por completo por un hablante nativo. Siempre confirme con los sitios web oficiales de su estado.

Log80 is a personal record-keeping utility. It helps adults ages 19 through 64 record work and other qualifying activities (including toward an 80-hour monthly goal) and prepare reports from information you provide.

Log80 is not a healthcare provider, health plan, Medicaid agency, or business associate of Medicaid. Log80 does not act for Medicaid or make decisions for any Medicaid program.

Laundee LLC is a trader offering commercial digital services. Log80 (log80.com and the Log80 apps) is one of those services. You can contact us at hello@log80.com or support@log80.com, or by mail at 82 Wendell Ave, Ste 100, Pittsfield, MA 01201. If you live in the European Economic Area or the United Kingdom, consumer-protection laws there may give you rights that these pages cannot take away.

Price. Log80 is free to use today. There is no paid subscription. We may offer optional paid features later. If we do, we will tell you the price and what you get before you pay. A voluntary contribution through our "Support Log80" link (processed by Stripe) is not a paid plan: it is voluntary and non-refundable, does not buy extra features or priority support, and is not a tax-deductible charitable donation (Laundee LLC is not a charity).

Log80 does not provide medical, legal, tax, benefits, or eligibility advice. The app cannot determine whether an activity qualifies, whether an exemption applies, or whether a report will be accepted. Rules differ by state and may change. Confirm your requirements with your state Medicaid agency or a qualified professional.

Log80 is designed for adults ages 19 through 64. To set up and use an account, you must be at least 19 and no older than 64, and able to form a binding contract. You agree to provide accurate registration information, keep it up to date, and keep your sign-in details confidential. You are responsible for all activity that occurs under your account. Notify us promptly if you believe your account has been compromised.

Information you choose to enter may include personal details and health-related exemption information. You are responsible for the accuracy of your entries and for deciding what to store or share. Do not use Log80 to communicate with a doctor, seek emergency care, or store medical records that are not needed for your personal activity log.

You retain ownership of the information you enter. You grant us a limited license to store, process, and display that information solely to operate and provide the Service to you. How we handle it is explained in our Privacy Policy.

Google Maps features and content. Log80 uses Google Maps features and content when you search for a place, use your current location to look up an address, or open a saved place in Google Maps. Your use of Google Maps features and content is subject to the then-current versions of the Google Maps End User Additional Terms of Service and the Google Privacy Policy.

Log80 reports organize the information you enter. You can download a PDF or a spreadsheet (CSV), print a report, or email a report to yourself or to someone you choose. Shared report emails include Download the PDF and View PDF links. Those links last 7 days. You can edit or delete your entries, and Log80 does not keep a history of earlier versions. A report does not make the record true, does not promise legal compliance, and does not require an agency to accept it.

Laundee LLC and Log80 are not responsible, and cannot be held liable, if the hours you track or report are not accepted, approved, or verified by your state, your Medicaid agency, a managed care plan, or a caseworker. Only those offices decide what they will accept.

Laundee LLC and Log80 are not responsible for making sure you have Medicaid, are eligible for it, qualify for it, or can keep your state-provided Medicaid health benefits (or any other benefits). Eligibility and coverage decisions are made only by the state. This is not legal advice.

Log80 helps you keep a log. It is not the official record, and it does not replace checking with your state.

• Keep your own copies of your hours, pay stubs, timesheets, letters and reports, and save or print your Log80 reports before any deadline.
• Check your requirements, deadlines and any exemption with your state Medicaid agency or other official state sources. State rules and state websites change, and the information we show may be out of date or wrong.
• Check every total and report before you send it. You are responsible for what you report.

You agree not to:

• Enter false, misleading, or fraudulent information into the Service.
• Use the Service to create records intended to deceive any person or agency.
• Access another person's account or data without permission.
• Probe, scan, or test the vulnerability of the Service, or attempt to bypass security or access controls.
• Interfere with or disrupt the Service, its servers, or the networks connected to it.
• Copy, scrape, or harvest data from the Service by automated means without our written permission.
• Use the Service in violation of any applicable law or regulation.

We may suspend or terminate accounts that violate these rules, and we may report suspected fraud to the appropriate authorities.

The Service is provided "as is" and "as available." We may update, modify, suspend, or discontinue any part of the Service at any time, with or without notice. We do not promise that the Service will be available, uninterrupted, on time, accurate, or error-free, that your data will be kept or backed up, or that any government agency will accept any report.

Log80 is not liable for any disruption, outage, downtime, delay, bug, data loss, data unavailability, or loss of access to the Service, including during maintenance, upgrades, problems at our service providers (like hosting, email or sign-in companies), or events outside our reasonable control. You are responsible for keeping your own copies of any records you may need for a deadline.

To the fullest extent permitted by law, the Service is provided "as is" and "as available," with all faults, and Log80 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. We do not warrant that the Service will meet your requirements; that it will be available, uninterrupted, secure, or free of errors or bugs; that hours, totals, timers, reminders, or reports will be accurate, complete, or accepted; that your data will be stored without loss; or that information about state rules or from state websites is correct or current.

To the fullest extent permitted by law, Log80 and its owners, officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, income, wages, data, time, goodwill, benefits, coverage, or eligibility, arising out of or related to your use of (or inability to use) the Service.

This includes, for example, any loss or harm from:

• lost, missing, incomplete, or incorrect time logs, hours, entries, records, totals, or reports;
• hours you tracked or reported that a state, Medicaid agency, managed care plan, or caseworker did not accept, approve, or verify;
• missed deadlines or reminders that didn't arrive;
• any decision about Medicaid or other benefits, including eligibility, coverage, renewals, exemptions, denials, or terminations, and any outcome with a government agency;
• not having, qualifying for, or keeping Medicaid or other state-provided benefits — those decisions are made only by the state;
• downtime, outages, bugs, errors, security incidents, or data loss;
• services run by other companies (such as hosting, email, sign-in, app stores, or phone makers);
• information from or about state websites, rules, or agencies that is wrong, incomplete, or out of date.

Our total liability for all claims arising out of or relating to the Service will not exceed the greater of (a) the amount you paid us, if any, in the twelve months before the claim, or (b) fifty U.S. dollars (US $50). Log80 is currently free, so in most cases the limit is US $50.

These limits apply no matter the legal theory (contract, tort, negligence, or otherwise), even if we were told the damage could happen, and even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you; in that case they apply to the fullest extent the law allows.

To the fullest extent permitted by law, you agree to indemnify and hold harmless Log80 and its owners, officers, employees, contractors, and affiliates from any third-party claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms, your violation of any law or third-party right, or any false, misleading, or fraudulent information you submit or report through the Service.

If something goes wrong, we'll do our very best to make it right. Email us at hello@log80.com.

This is a goodwill commitment about how we try to treat people. It is not a warranty or promise of any result, it does not create a legal obligation, and it does not change the disclaimers and limits in these Terms.

You may stop using the Service and delete your account at any time from your account settings. We may suspend or terminate your access at any time for violation of these Terms or to protect the Service or other users. Upon deletion, your data is handled as described in our Privacy Policy. Sections that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) survive.

We may update these Terms from time to time. We will post the updated Terms on this page and update the date at the top. If we make material changes, we will notify you by email or through an in-app notice before the changes take effect. Your continued use of the Service after the effective date means you accept the updated Terms. If you do not agree, you may stop using the Service and delete your account.

These Terms are governed by the laws of the Commonwealth of Massachusetts and the Federal Arbitration Act, without regard to conflict-of-law rules. Disputes are resolved as described in Section 16. For any dispute that is allowed to go to court (for example, if you opt out of arbitration), other than an individual small claims court action under Section 16.3 or where your state's consumer law requires otherwise, it will be brought in the state or federal courts located in Massachusetts, and you and we consent to their jurisdiction.

Please read this section carefully. It means you and we will settle most disputes through individual arbitration, not in court, and you give up the right to a jury trial and to take part in a class action.

16.1 Try to work it out first

Before starting arbitration or a court case, you and we agree to try to settle the dispute informally. Email hello@log80.com (or mail us at Laundee LLC, 82 Wendell Ave, Ste 100, Pittsfield, MA 01201) with your name, the email on your account, what happened, and what you want. We'll do the same if we have a dispute with you. If it isn't settled within 60 days after the notice is received, either side may start arbitration. Time limits for bringing a claim are paused during these 60 days.

16.2 Binding individual arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration run by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect (see adr.org). One arbitrator decides. The arbitrator decides questions about whether a dispute must be arbitrated, except that a court decides questions about the class action waiver in 16.4. Fees are paid as the AAA Consumer Arbitration Rules say. The arbitration can happen by video or phone, by written submissions, or in person in the county where you live. The arbitrator can award the same individual relief a court could, but only for you as an individual and only as needed for your individual claim, and must follow these Terms, including the limitation of liability.

16.3 Small claims court

Either side may instead bring an individual claim in small claims court, as long as it stays there and qualifies under that court's rules.

16.4 No class actions and no jury trial

You and we may bring claims against each other only as individuals, not as a plaintiff or class member in any class, group, consolidated, or representative action. You and we both give up the right to a jury trial. If 25 or more similar arbitration demands are filed against us or by us by the same or coordinated lawyers or organizations, the AAA Mass Arbitration Supplementary Rules (and the AAA's fee schedule for mass arbitrations) also apply, including a Process Arbitrator for preliminary administrative issues, and the demands may be coordinated, staged, or handled in batches as those rules or the Process Arbitrator allow. Each claim is still decided on its own merits, and either side may still choose small claims court under 16.3.

16.5 Opting out

You can opt out of this arbitration agreement by emailing hello@log80.com within 30 days after you first agree to these Terms (for example, by creating your account). Include your name, the email on your account, and a clear statement that you want to opt out of arbitration. Opting out does not affect any other part of these Terms. If you opt out, disputes go to the courts described in Section 15.

16.6 Time limit

To the extent the law allows, any claim must be brought within one year after it arose, or it is permanently barred.

16.7 If part of this section can't be enforced

If the class action waiver in 16.4 is found unenforceable for a claim, then that claim (and only that claim) must be decided in court, not in arbitration, and the rest of this section still applies to everything else. If any other part of this section is found unenforceable, the rest of it still applies. If we change this section in the future, the change won't apply to a dispute you already told us about.

• Severability: if any part of these Terms can't be enforced, the rest still applies, and that part is applied as far as the law allows.
• Whole agreement: these Terms, our Privacy Policy, our Cookie Notice, and our Legal page are the whole agreement between you and us about the Service.
• No waiver: if we don't enforce part of these Terms right away, we can still enforce it later.
• Assignment: you may not transfer these Terms. We may transfer them, for example if Log80 is sold.

This End User License Agreement ("License") is between you and Laundee LLC and governs your use of the Log80 application and related services (the "App"). By downloading, installing, accessing, or using the App, you agree to this License. If you do not agree, do not use the App.

18.1 License grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial record-keeping purposes, subject to these Terms. This is a license to use the App, not a sale. We and our licensors retain all rights, title, and interest in the App, including all software, design, text, and trademarks.

18.2 Restrictions

You may not:

• Copy, modify, distribute, sell, rent, lease, or sublicense the App.
• Reverse engineer or attempt to extract the source code of the App, except where such restriction is prohibited by law.
• Remove or alter any copyright, trademark, or proprietary notices.
• Use the App to build a competing product or service, or for any purpose other than your own personal record keeping.
• Use the App in any way that is unlawful, fraudulent, or harmful, or that could damage, disable, or impair the App.

18.3 Your content

You own the records and information you enter into the App. You are solely responsible for that content and for ensuring it is accurate and lawful. We claim no ownership over your content.

18.4 Updates and changes

The App may automatically download and install updates intended to improve or extend the Service. We may change or discontinue features at any time. This License applies to all updates unless an update is accompanied by a separate license.

18.5 No promise of outcomes

The App is a record-keeping tool. It does not provide medical, legal, benefits, or eligibility advice, and it does not promise that any report will be accepted by any agency or that you will receive or keep any benefit. Decisions about your benefits are made solely by your state Medicaid agency.

18.6 Termination of license

This License is effective until terminated. It ends automatically if you breach these Terms, and you may end it at any time by deleting your account and stopping all use of the App. Upon termination, you must stop all use of the App.

18.7 Disclaimer and liability

The disclaimers of warranties and limitations of liability in Sections 8 through 11 of these Terms apply fully to this License and to your use of the App.

18.8 App store terms (Apple and Google Play)

If you download the App from the Apple App Store or Google Play: (a) this License is between you and Laundee LLC only, not Apple Inc. or Google LLC, and Laundee LLC (not Apple or Google) is solely responsible for the App and its content; (b) neither Apple nor Google has any obligation to provide maintenance or support services for the App, or to handle any warranty, product liability, consumer protection, privacy, or intellectual property claims relating to the App; if the App fails to meet any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) for the App, and to the maximum extent the law allows, Apple has no other warranty obligation for the App; (c) you represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties; (d) you must comply with any applicable third-party terms (for example, your wireless data agreement) when using the App; and (e) Apple and its subsidiaries are third-party beneficiaries of this License for the iOS App and, once you accept these Terms, have the right to enforce this License against you.

Questions about these Terms or the License? Email hello@log80.com or support@log80.com, or use the support options in the app or on our website. For privacy questions, email privacy@log80.com.

By mail: Laundee LLC, 82 Wendell Ave, Ste 100, Pittsfield, MA 01201.